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This is machine translation. Correct and legally compliant text in German.

Right of withdrawal

Consumers have the right to withdraw within thirty days.

Right of withdrawal

You have the right to withdraw from this agreement within thirty days without giving reasons. The cancellation period is thirty days from the day on which you or a third party other than the carrier you designate took possession of the last item.

To exercise your right of withdrawal, you must inform us (Auremo GmbH, Ursulinenstr. 35, 66111 Saarbrücken, Germany,, telephone: +49 (203) 80-48-123) by means of a clear statement (e.g. mail, letter or email) informs you of your decision to withdraw from this agreement. You may use the attached sample waiver form, although this is not required.

To comply with the cancellation period, it is sufficient that you send notice of your exercise of the right to cancel before the cancellation period expires.

Consequences of the recall

If you cancel this contract, we will refund all payments received from you, including delivery costs (excluding any additional costs resulting from your choosing a delivery method other than the cheapest standard delivery method offered by us), which will be refunded immediately and no later than fourteen days from the date we receive notice of your termination of this agreement. For this repayment, we will use the same payment method that you used for the original transaction, unless you have expressly agreed otherwise; Under no circumstances will you be charged any fees as a result of this redemption. We may refuse payment until we receive the item back or until you provide evidence that you sent the item back, whichever comes first.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is considered to be met if you send the goods before the expiration of the fourteen day period. You will incur the direct costs of returning the item, which can usually be returned by mail. We will bear the cost of returning items that cannot be returned by regular mail due to their nature. You will be liable for any loss of value of the goods only if such loss of value is caused by handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Sample refusal form

(If you wish to cancel the contract, please fill out this form and send it back.)

  • – To Auremo GmbH, Ursulinenstr. 35, 66111 Saarbrücken, Germany,
  • – I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
  • – Ordered (*)/received (*)
  • – Name of consumer(s)
  • – Address of the consumer(s)
  • – Signature of the consumer(s) (for paper notice only)
  • - Date
  • (*) Remove what is not applicable.

Auremo GmbH

As of August 2023

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